SpectraPort Micro-Spectrometer

30-day Money Back Guarantee: Customers have a 30-day window from the date of purchase to request a refund.

Return Process: To get a refund, customers must ship the USB spectrometer back to SpectroChip.

Responsibility for Return Shipping Costs: The customer is responsible for covering the cost of shipping the device back to SpectroChip.

Non-Refundable Initial Shipping Costs: The initial shipping costs, the expenses incurred when the product was sent to the customer, are not refundable.  

Warranty Period: Spectrochip offers a warranty period of 1 year from the date of purchase. This warranty is applicable when the product is purchased directly from SpectroChip or an authorized SpectroChip reseller.

Warranty Type: The warranty program covers defects in materials and workmanship of the product. It's important to note that this policy specifies that a product exchange will be provided, not a refund.

Proof of Purchase: To claim warranty service, customers are required to provide proof of purchase details, such as a receipt or sales invoice.

Responsibility for Warranty Shipping Costs: The customer is responsible for covering the shipping costs associated with the warranty service.

Non-Refundable Initial Shipping Costs: Just like in the return policy, this policy specifies that the initial shipping costs incurred when purchasing the product are non-refundable.